Question 1

What file formats do you support?

Accepted Answer

We export models in industry-standard formats including OBJ, FBX, and GLB. You can use these files in any 3D software, game engine, or web application.

Question 2

How do I get started?

Accepted Answer

Download the free Blender addon, create an account, and start buying credits as needed. No subscriptions required.

Question 3

Do you offer educational discounts?

Accepted Answer

We offer special pricing for educational institutions and students. Please contact us to learn more about academic licensing.

Question 4

What kind of support do you provide?

Accepted Answer

All users get support through our contact form and knowledge base. Priority support is available for enterprise customers.

Question 5

What counts as a 'VDM bake' in regards to pricing?

Accepted Answer

A VDM bake is the process of generating a high-resolution volumetric displacement map brush. Each VDM bake costs 200 tokens ($0.20). Basic tools like mesh editing don't count towards usage.

Question 6

What's the refund policy for VDM bakes?

Accepted Answer

If a VDM bake doesn't meet your expectations due to geometry issues, simply hit the refund button. We'll review it and return your credit with no questions asked.

Question 7

Can I buy credits in bulk?

Accepted Answer

Yes, we offer bulk credit purchases at discounted rates. Contact us for enterprise pricing.

Question 8

What kind of payment methods do you accept?

Accepted Answer

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also support payments via Stripe.

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